AI review management · for restaurants
We watch Google, DoorDash, Uber Eats, Grubhub and Yelp for you. Positive reviews get answered automatically; the sensitive ones reach your phone so you can approve them with one tap.
We reply wherever your customers find you
Why it matters
People choosing where to eat read your reviews and how you reply. Answering all of them, good and bad, works for you around the clock.
Sources: Google Business Profile Help and DoorDash's merchant portal.
Real case
Katy, Texas
In their first 48 hours with Sapphire we answered their pending Google, DoorDash and Uber Eats reviews in the family's voice, including three negative ones the owner approved from the portal.
01 — 03
Create your login in a minute and complete your brand audit: we learn how you talk to your customers.
Add Pyraxis on each platform, like any other team member. You never share your password and you can remove our access anytime.
Positive reviews go out automatically, in your tone. Sensitive ones land in your portal so you can approve or edit them before they're posted.
Why Sapphire
Sapphire reads every review, understands what prompted it and writes the reply in your restaurant's tone. Positive ones are posted automatically; sensitive ones wait for your judgment.
Every reply mentions what the customer said and sounds like your restaurant. No templates.
A 1–3 star review is never posted without your approval. We never offer discounts on your behalf.
We reply in the customer's original language, even when the platform shows it translated.
Google, DoorDash, Uber Eats, Grubhub and Yelp in one portal you open from your phone.
Your portal
One place, on your phone, to see what was answered, where, and what's waiting for your approval.
One price per location, no contracts. Change plans or cancel from your portal.
$149/month per location
$1,490/year per location
Just $124/month · save $298 a year
Start answering everything without lifting a finger.
$249/month per location
$2,490/year per location
Just $208/month · save $498 a year
All your platforms, and a heads-up when we need you.
$399/month per location
$3,990/year per location
Just $333/month · save $798 a year
Your reputation on autopilot, with us by your side.
Secure monthly or yearly billing with Stripe.
No. You invite us as a user on each platform, just like an employee. You can remove our access anytime, without calling us.
Only replies to positive reviews without complaints. Any 1–3 star review, or one with an issue, waits for your approval.
With a 2-minute brand audit: we read your website and your answers and build your voice profile, which you approve before we start.
Yes, anytime, from your portal. Your subscription stays active until the end of the paid period (the month or, on the yearly plan, the year).
Yes. You get a QR code for tables, receipts and bags that opens your page: customers choose to leave a Google review or tell you something privately. We offer both to everyone equally and with no rewards, as Google and the FTC require.
Nobody can delete a genuine review, even a negative one: what we do is answer it well. If a review is fake or breaks the platform's rules, on Premium we report it for you.
Answer every one of them, in your voice, without spending your time.
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